For additional support please contact our Help Desk.
- How quickly must the file be retrieved?
Recipients will have one week to download the files.
- Will anyone be able to download my file?
Files can only be retrieved via an email link which authenticates recipients to retrieve the file.
- What security is in place?
This service is encrypted through secure-HTTP and provides more security than most email.
- What about viruses?
You should not download a file from anywhere unless:
(1) You have requested or you were expecting files, AND
(2) You are running up-to-date Antivirus software.